tag:blogger.com,1999:blog-12831567.post2080657272019683078..comments2024-03-18T18:46:48.791-05:00Comments on Guitar Ted Productions: The Snow Dog Lives!Guitar Tedhttp://www.blogger.com/profile/10960580677548417562noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-12831567.post-74456783823754376122011-11-13T17:28:20.724-05:002011-11-13T17:28:20.724-05:00@DanK: Well, as you may know, I finally had to giv...@DanK: Well, as you may know, I finally had to give up and switch out hubs to Salsa Cycles hubs. The second Phil hub also was bad.<br /><br />If you have older, 4 pawl Phil hubs, I recommend you get rid of them and find out if they will put you on the newer, five pawl design. Otherwise, I can not recommend Phil Wood cassette hubs with the 4 pawl design for anything bu a paperweight.Guitar Tedhttps://www.blogger.com/profile/10960580677548417562noreply@blogger.comtag:blogger.com,1999:blog-12831567.post-65592471398203685942011-11-13T16:50:38.972-05:002011-11-13T16:50:38.972-05:00Hi Ted,
I've been following your Phil Wood sag...Hi Ted,<br />I've been following your Phil Wood saga since for two months I have been dealing with the exact same thing. I just got my wheel back from PW and 30 minutes into my first ride there was a loud pop and the cranks slipped about 90 degrees. Any words of wisdom? Thanks!Dan Kehlenbachhttps://www.blogger.com/profile/12677365804080709771noreply@blogger.comtag:blogger.com,1999:blog-12831567.post-45809154766307715512011-07-23T22:46:12.349-05:002011-07-23T22:46:12.349-05:00glad it's back. honestly though, winter will ...glad it's back. honestly though, winter will be the true test whether or not it's fixed for good. hope so!!Captain Bobhttps://www.blogger.com/profile/00056590636681164934noreply@blogger.comtag:blogger.com,1999:blog-12831567.post-12320884640159155842011-07-23T16:51:09.620-05:002011-07-23T16:51:09.620-05:00@Idionycteris: The apology stated :"We whole...@Idionycteris: The apology stated :"We wholeheartedly apologize for the extended delay...."<br /><br />So, I did get that, in terms of the time it took, but they did not acknowledge my point about the shipping cost, which I had made known to them earlier in the e-mail thread.Guitar Tedhttps://www.blogger.com/profile/10960580677548417562noreply@blogger.comtag:blogger.com,1999:blog-12831567.post-43935197723402497022011-07-23T09:19:53.472-05:002011-07-23T09:19:53.472-05:00You've been more than fair, Ted. Imagine if th...You've been more than fair, Ted. Imagine if this were your only bike and you couldn't swing buying a new rear wheel (because you spent $300 on a read hub). No bike for months. I believe this quality issue was a fluke--and as a consumer I can forgive that. What matters to me is the problem being fixed. So I'm wondering whether they acknowledged or apologized for their shortcomings in service?Idionycterishttps://www.blogger.com/profile/04426501570297362421noreply@blogger.comtag:blogger.com,1999:blog-12831567.post-13700884559886221552011-07-23T08:13:52.516-05:002011-07-23T08:13:52.516-05:00@Wally: Absolutely! Already told my wife that I...@Wally: Absolutely! Already told my wife that I'll be missing the first week of March!Guitar Tedhttps://www.blogger.com/profile/10960580677548417562noreply@blogger.comtag:blogger.com,1999:blog-12831567.post-24206380299444977042011-07-23T07:35:07.413-05:002011-07-23T07:35:07.413-05:00Well, at least the bike is together. Like you say,...Well, at least the bike is together. Like you say, thats a good thing. <br />So this means you will be in for Gnat's Adventure Ride in March 2012? <br /><br />:)Wallyhttps://www.blogger.com/profile/10702260247824786727noreply@blogger.com