Salsa Cycles Fargo Page
Wednesday, March 10, 2010
Bike Shop Horrors: Some Assembly Required!
What is that? They should have taken it back to the department store to have it fixed? Well, department stores, or as we call them, "mall warts", have no such thing as a bicycle repair man. (Maybe they have some communist scoundrels, I don't know)
But at any rate, there is always more to the story, as we shall soon see.
As the image above shows, there is nary a half an inch of axle sticking out beyond the drop out. Well, you must put in a retainer brace for the training wheel in the track end, and then the actual training wheel goes over that. By this time, you are left with about three threads showing beyond all that hardware. Not nearly enough to get any purchase with an axle nut. No wonder it stripped off!
The thing is, I could have fixed it. A longer axle would have done the trick. But that would have cost the customer more than he paid for the entire bicycle. But wait...........there is more!
This might be an option that makes sense for some folks, but for this poor customer, it was a bit of a mistake. Not that having a stem like this on backwards is that big of a deal...........
Yeah. This is why no bicycle leaves our shop un-assembled. There was more going on here, but this illustrates my point well, I think.
There is a bunch of good reasons the world has bicycle repairmen.
Finally, I can not fathom why "mall warts" can get away with what they do in selling bicycles to the public. If a bicycle shop did what these places do on a regular basis, just once, that shop would be run out of town and the owner tarred and feathered. That's what gets me about this kind of stuff. That and the poor experiences folks have as a result of this sort of retail model. No wonder people think bicycles are a joke. These big box stores make sure that this perception is well instilled in the populace.